Service: The customer service is just as frustrating. They are slow to respond, and the representative assisting me seems to lack adequate knowledge about the machine. The lack of proper support has only made the experience worse. Overall, very poor service and quality.
Antwort des Lieferanten:
Thanks for the comment. As we have 12hrs time difference,it's hard to offer service at midnight. But our professional service team have done their possible best to solve your problems in time and treat you as our VIP customer.
24 Dec 2024